Support

You can download the manuals, presets and current software here:

D400 Downloads

D700 Downloads

If you reside in Germany you can order in our online shop:

Asparion Shop

If you do not live in Germany, you can shop at one of our distributors:

Buy Asparion products

If you can’t see another extension after following the instructions you should follow these steps:

1. Unplug the device from your Mac
2. Go to Applications -> Utilities -> Audio MIDI Setup
3. In the menu bar click Windows -> MIDI Studio
4. Select D400/D700 and Remove device
5. Restart the Mac
6. Plug the device back in

To make sure everything is connected properly you can have a look in the Asparion Configurator.

The blue dots represent the connected fader extensions, the rectangles the displays. For an extension to show up, the power supply has to be plugged in and the extension has to be connected to the main unit with the extension cable. The transport unit T will light up in blue as soon as there is an USB connection. If you have connected a D700FT and a D700F, there should be 3 blue dots (1, 2 and T). If this is not the case, have a look at the quickstart guide and assign a number to each unit. Please note, that the D700FT also receives a number.

The number above the blue dots should be printed in a brighter font. If the number above the blue dot it not bright, have a look at the quickstart guide and change the number of extensions.

In case everything is connected and configured properly and you can't see multiple on the computer, restart your computer and your DAW. On a Mac, also have a look at the FAQ Additional extensions are not displayed.

This means that your device is in firmware update mode. This might happen if an update was interrupted. To restore normal functionality, you have to open the Asparion Configurator and start the firmware update again.

This means that your device is in firmware update mode. This might happen if an update was interrupted. To restore normal functionality, you have to open the Asparion Configurator and start the firmware update again.

Given that the resolution of a LED ring in e.g. the HUI protocol is only 11 it might seem like the LED ring jumps.

Digital Audio Workstation (DAW, DAW program) describes the software that can be controlled with the D400/D700. In most cases this is software for music production but the term is also used here for other similar software like for video or lighting.

Musical Instrument Digital Interface is the interface by which the D400/D700 communicates. Besides the MIDI cables which were widely spread in the past, MIDI commands can also be transmitted over USB like the D400/D700 does. In your DAW program the D400/D700 appears as a normal MIDI device.

Open Sound Control (OSC) is a protocol that can transmit commands over the network.

Open Sound Control (OSC) is a protocol that can transmit commands over the network. It works similarly to the midi protocol. Because the D700 doesn’t have an ethernet port the Asparion Connector is required. This program will create a virtual ethernet port and translate all messages to and from OSC.

The OSC protocol doesn’t define a standard for the control commands. Every software has its own set of commands. Usually, you can find a list of those in the manual of your software. Copy those commands to the Asparion Connector

In case your software has already sent commands to the Asparion Connector, they will appear as suggestions in the input field. A list of all received commands can be found in the OSC Monitor window

For devices with a Lightning socket you need the "Apple Lightning to USB Camera Adapter". Nor further setup steps are required.

The device works with every OS version. The software which is not necessary needed requires the following verisons:

Configurator (macOS 10.14.6, Windows 10 1607+)

Connector (macOS 10.15, Windows 10 1607+)

Yes, the faders can send and receive midi control messages (CC).